During the annual global
developers’ conference (F8) on Tuesday, Facebook’s Vice President of Messaging
Products David Marcus sets out a plan for the company’s messaging platform,
Messenger. At his keynote address, Marcus unveiled a lot of plans for the
future of Facebook Inc., as if declaring that the social-networking giant needs
its messaging platform to make money.
Messenger as the New Yellow Pages
During the F8 held in San
Jose, California, Facebook is on the verge of developing its own version of an
app store (to be called as Discovery) inside Messenger, which is designed to
help consumers find a bot (similar when looking for apps in Apple’s App Store
or Google Play) and let them chat with a business of their choice. The
businesses then will be sending automated “smart” responses through the use of
artificial intelligence and Facebook will be collecting a fee from the
businesses utilizing the program. It gives businesses the ability to respond to
frequently asked questions and engage customers. Looking at the numbers, there
are about 65 million active businesses on Facebook. Thus, there would be a
great deal of businesses that would benefit from such development.
Further, the company aims at
helping consumers find businesses through Messenger, hence, making its
instant-messaging app a go-to source when looking for businesses. It aims to
turn Messenger as the New Yellow Pages of the Internet in today’s society. Once
it happens, it might bring the same amount of revenue that the Yellow Pages
delivered for decades.
In fact, Facebook has now
actually become a sort of white pages less the phone numbers. Marcus is
positive that the social networking titan has the potential of becoming the
Yellow Pages of messaging, as well.
Easily Connect Users
Last April, Facebook opened
its Messenger platform to businesses and various organizations to better
connect with users. Since then, there have been greater than 100,000 bots on
the Messenger app, aiding users with almost anything from trip reservations, to
checking the weather, and even ordering flowers.
Such weighty move from the
social networking titan can help surpass competitors like Google and Twitter. Marcus
even mentioned that from last year’s F8, where Facebook first announced its
plans with incorporating bots in Messenger, they have learned much and has
figured out a way in making it work. He further stated that last year was all
about laying the foundation, doing research and increasing learning, whereas
this year is the year to get things rolling.
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Facebook Aims Messenger to be a Hot Income Generating Means
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